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الذكاء الاصطناعي، إحدى ممارسات Altuon Enterprise

Every model has an owner.

Model selection and fine-tuning, retrieval, agents and automation, deployed inside your own data plane and run under governance your compliance function can sign. A convincing demonstration is not the work. A system a regulator can inspect, an operator can roll back and a business can keep depending on is.

Layered server circuitry and fine optical connections.

ما هذه الممارسة

  • Production engineering for language models and the systems around them: the model chosen per task, fine-tuned where the evidence says it helps, the retrieval layer that gives it your documents with your permissions intact, and the agents and automations that turn an answer into a completed piece of work.
  • Deployed where your regulator can see it. Models, weights, prompts, embeddings and logs live in the data plane you choose, whether Swiss, EU, US, on-premises or a national cloud, and nothing in the control plane holds your content.
  • Governed from the first day. Every model in production has a named owner, an evaluation set that runs before every release, a documented risk class under the EU AI Act where it applies, a human-oversight design and a rollback path that has been rehearsed.
  • Measured by the work it completes, not the answers it produces. Evaluation sets are built from your real cases and scored by your experts, and the numbers that matter are the ones your business already reports to its board.

وما ليست عليه

  • A chat window on top of a hosted model. If the task is a general assistant for staff, buy one; this practice exists for the systems where a wrong answer has a cost and a regulator has a view.
  • A bet on one vendor. Models are selected per task against your evaluation set, and the architecture keeps every model replaceable, so a more accurate, cheaper or more sovereign option can be swapped in without rebuilding the system around it.
  • Training on your data without asking. Fine-tuning happens only when retrieval and prompting have been shown to be insufficient, only on data your data-protection function has cleared, and the resulting weights belong to you.
  • Finished when the demonstration works. The distance between a demonstration that impresses a meeting and a system an auditor can inspect is most of the engineering, and it is the part this practice is for.

القدرات

Model selection and benchmarking
Candidate models, hosted and open-weight, scored against your evaluation set on accuracy, latency, cost and residency, with the trade-offs written down so the choice can be revisited when the market moves.
Fine-tuning and adaptation
Supervised fine-tuning, preference tuning and adapter training on cleared data, with a held-out set that decides whether the tuned model earns its place over the base model and retrieval alone.
Retrieval over your documents
Ingestion of documents, records and tables with their access permissions preserved, chunking and indexing designed for your document types, and answers that cite the passage they came from so a reader can check.
Agents that act within policy
Agents that plan, call tools and complete multi-step work inside written limits: which systems they may touch, which actions need a person's approval, and where they must stop and hand over.
Workflow automation
Document classification, extraction, drafting, routing and reconciliation wired into the systems your people already use, with a person in the loop wherever the risk class or your own policy requires one.
Evaluation engineering
Evaluation sets built from real cases and scored by your experts, adversarial cases for injection and data leakage, and a harness that runs the whole set on every change and blocks a release that regresses.
Governance and the model register
A register of every model in production: owner, purpose, risk class, training-data provenance, evaluation results, approved version, rollback version and review date. It is the document an auditor asks for first.
Human oversight design
Where a person reviews, approves or overrides, designed against the EU AI Act's human-oversight duties and your own policy, with interfaces that make the override real rather than a button nobody has time to press.
Sovereign and on-premises deployment
Models served inside your data plane on your hardware or a national cloud, with inference, embeddings, vector stores and logs all inside the boundary, and a costed statement of what you must provide to run them.
Drift monitoring and observability
Per-request logging of inputs, outputs, model version and cost; sampled human review with a scoring rubric; alerts when accuracy, refusal rates or latency move away from the baseline recorded at go-live.
Security and data protection
Prompt-injection defences, output filtering, secrets handling and tenant isolation, with data-protection impact assessments written with your privacy function under the revised Swiss FADP, the GDPR or Jordan's Personal Data Protection Law as applicable.
Validated deployment for regulated environments
Validation documentation, audit trails and electronic-record controls for pharma under GxP and 21 CFR Part 11, and the outsourcing and operational-resilience evidence FINMA-supervised institutions are expected to hold for a critical system.
The stack, from your data plane to the interfaces your people use: what you hold, what we build and what we operate togetherInterfaces and integrationsInternal tools, Core-system integration, Document and voice channels, ObservabilityEvaluation and governanceEvaluation sets, Model register, Human oversight, Audit trailRetrieval, agents and automationPermission-aware ingestion, Cited retrieval, Policy-bound agents, Workflow automationModelsSelected per task, Fine-tuned on cleared data, Weights held in your plane, Rollback version keptData planeSwiss, EU, US, on-premises or national cloud, Source systems, Identity and access, Encryption keys
Altuon buildsOperated togetherThe client's

The stack, from your data plane to the interfaces your people use: what you hold, what we build and what we operate together

كيف ننفّذ

Five phases, each closed by a gate your team signs. No model reaches production traffic without a named owner, a passing evaluation set and a rollback that has been rehearsed, and no phase is skipped because the demonstration already looked finished.

مراحل التنفيذ الخمس والبوابة التي تُغلق كل مرحلة01Discover02Define03Build04Prove05Operateبوابة
01Discover
Read the processes where intelligence would change the work, inventory the data and the systems it lives in, read the regulatory obligations for each jurisdiction, and separate the cases where a model helps from the cases where a rule would do.
بوابة: A ranked case list with data inventory, risk classification and residency requirements approved by the business, data-protection and IT sponsors.
02Define
Write the target architecture and the data-plane decision, shortlist candidate models, build the first evaluation set from real cases with your experts, and draft the governance: owners, oversight, rollback and review.
بوابة: Architecture, evaluation set and governance design signed; data-protection impact assessment drafted with your privacy function.
03Build
Deploy the models in the chosen plane, build retrieval, agents and integrations, fine-tune only where the held-out set says it pays, and run the full evaluation set on every change.
بوابة: Evaluation set passing at the agreed thresholds; security and adversarial findings closed; rollback rehearsed end to end on the production plane.
04Prove
Run real cases through the system with a person reviewing every output, compare against the current process, widen the slice as the scores hold, and complete the validation documentation where the industry requires it.
بوابة: Quality at target across the pilot slice for the agreed period; the compliance, quality or risk function signs the model register entry.
05Operate
Run the model lifecycle: drift review, evaluation-set refresh, model version changes through the same gates, and new cases added as the register grows and the market changes.
بوابة: Monthly steering review of quality, cost and the case backlog; scheduled re-evaluation of every model in the register against its refreshed set.

ما تحصلون عليه

المخرَجالشكلما هو
Case and risk registerDocument and registerEvery candidate use, ranked by value and risk, with its data sources, its risk class and the residency it requires.
Target architectureDocumentData plane, model options, retrieval design, integration points and the boundary your content never crosses.
Evaluation set and harnessTest suiteReal and adversarial cases scored by your experts, with the tooling that runs them on every change and blocks a regression.
Model registerLiving documentOwner, purpose, risk class, data provenance, approved version and rollback version for every model in production.
The systemDeployed systemModels, retrieval, agents, automations and integrations running in your data plane, with the code assigned to you.
Governance packDocument and evidenceHuman-oversight design, data-protection impact assessment, audit-trail specification and, where required, validation documentation.
Quality dashboardOperational viewAccuracy, cost, latency and refusal rates per case and per model version, with drift alerts against the go-live baseline.
Operating runbookDocumentHow to change a prompt, refresh the evaluation set, swap a model, roll back, respond to an incident and answer a data-subject or auditor request.

أين تكون مهمة

تعاقدات تمثيلية

رؤى ذات صلة

أسئلة تطرحها المشتريات

Who owns the models, the weights and the code?

You do. Fine-tuned weights, adapters, prompts, evaluation sets, retrieval indexes and the application code written for you are deliverables assigned to you on payment. Where a base model is licensed from a third party, its licence terms are named in the proposal before any work starts, and the architecture is built so that model can be replaced without losing what was built around it. Altuon retains its own methods, internal tooling and pre-existing components, and licenses them to you for the life of the system.

Do you train on our data, and what happens to our prompts?

Not without a written decision. Retrieval and prompting are tried first; fine-tuning is proposed only when the held-out set shows they are insufficient, and only on data your data-protection function has cleared for that purpose. Prompts, completions and embeddings are logged inside your data plane for evaluation and audit, under a retention schedule you set, and are never used to train anything outside your engagement. Where a hosted model is in scope, the provider's terms on training and retention are written into the sub-processor agreement, and a provider that reserves the right to train on your content is not used.

Where does our data live, and can we require that nothing leaves the country?

Yes. The data-plane decision is made in the Define phase and recorded in the architecture register: Switzerland, the European Union, the United States, your own premises or a national cloud. Inference, embeddings, vector stores and logs all run inside that boundary. The control plane holds configuration, evaluation results and metrics but never your documents or your prompts. For a sovereign deployment the proposal states what you must provide, including hardware, network and identity, and the model options that fit that footprint, so the residency commitment is costed rather than assumed.

How do you evaluate the system, and what happens when it drifts?

Every model has an evaluation set built from your real cases and scored by your experts, with adversarial cases added for injection, leakage and out-of-policy requests. The set runs on every change, and a release that regresses does not ship. In production, sampled outputs are reviewed by a person against the same rubric, and alerts fire when accuracy, refusal rates or latency move away from the baseline recorded at go-live. Drift is treated as an incident with an owner: the register names who decides whether to retune, roll back or retire, and the runbook says how.

What does human oversight look like in practice?

It is designed per case, not asserted in a policy. For each model the governance pack states where a person reviews before an output is used, where a person approves before an agent acts, and where a person can override afterwards, with the interface built so that doing so is quick and recorded. Where the EU AI Act classifies a use as high-risk, the documentation, logging and human-oversight duties it imposes are met in the design and evidenced in the register. Oversight rates are measured, and a reviewer who approves everything without reading is a finding, not a success.

What happens if we end the engagement?

The system keeps running. Everything it needs is inside your data plane and assigned to you: weights, prompts, indexes, code, evaluation sets and the runbook that tells your team how to change a prompt, swap a model, roll back and answer an auditor. Exit is rehearsed during the Prove phase, so the day it happens is not the first time your team has operated the system alone. Where Altuon-licensed tooling is in use, the licence survives the engagement for the life of the system, and the proposal names the notice period and the handover work included in it.

Who are your sub-processors, and how do we approve them?

The proposal lists every third party that could touch your content, by name, role and location: model providers where a hosted model is in scope, infrastructure providers where you do not provide the plane, and any tooling that processes prompts or outputs. Each is approved by you before it is used, and a change to the list is notified in advance with the right to object. For a fully sovereign or on-premises deployment the list can be empty apart from Altuon itself, and the agreement says so in writing.

Bring us the case that cannot fail.

The Discover phase starts with your processes and your obligations, and ends with a ranked register you can take to your risk committee. Request a proposal, or book an executive briefing for the people who will own the first model.